1. Introduction
Welcome to Runstar Online . By accessing or using our website and purchasing from us, you agree to be bound by these Terms & Conditions.
These terms apply to all users of the site, including browsers, customers, and merchants.
2. Company Information
Registered Business Name: RUNSTAR ONLINE
Registration Number: K2023921100
Country: South Africa
📧 Email: info@runstar.co.za
📱 Phone / WhatsApp: +27 65 838 1133
3. Products & Services
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- We reserve the right to correct errors or inaccuracies at any time
- Product availability may change without notice
- Colors may vary slightly depending on your device display
4. Orders & Payments
- All orders are subject to availability and confirmation
- We reserve the right to refuse or cancel any order at our discretion
- Payment must be completed before dispatch, except for Cash on Delivery (C.O.D) orders
5. Cash on Delivery (C.O.D) Policy
- All C.O.D orders are final and non-refundable
- Customers must inspect items upon delivery or collection before payment
- Once payment is made, the order is considered accepted in full
6. Shipping & Delivery
- Delivery times are estimates and may vary depending on location
- Runstar is not responsible for delays caused by couriers or external factors
- Risk in the product passes to the customer upon delivery or collection
7. Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy, which includes:
- A 3-day return window
- No refunds on C.O.D orders
- Exchanges only for defective or incorrect items
8. User Responsibilities
By using our website, you agree:
- Not to use our products or services for illegal or unauthorized purposes
- Not to violate any laws in your jurisdiction
- Not to transmit viruses or malicious code
9. Intellectual Property
All content on this website (logos, images, text, design) is the property of Runstar and may not be:
- Copied
- Reproduced
- Distributed
without written permission.
10. Limitation of Liability
Runstar shall not be held liable for:
- Indirect or incidental damages
- Loss of profits or data
- Issues arising from misuse of products
11. Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable South African laws, including POPIA (Protection of Personal Information Act).
12. Governing Law
These Terms & Conditions are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.
14. Contact Information
For any questions regarding these Terms:
📧 Email: info@runstar.co.za
📱 Phone / WhatsApp: +27 65 838 1133